Privacy Policy
Effective Date: January 1, 2025
Your Privacy Matters to Us
At Brelphaxol, we believe transparency builds trust. This policy explains how we collect, use, and protect your personal information when you participate in our corporate event management webinars and training sessions.
We're committed to maintaining the confidentiality and security of your data while delivering the high-quality educational experiences you expect from us.
Our Commitment
We collect only what we need to provide you with exceptional learning experiences. Your information is never sold to third parties, and we use industry-standard security measures to keep your data safe.
Information We Collect
Registration Details
When you sign up for our webinars, we collect your name, email address, and phone number to create your account and send you program updates and learning materials.
Payment Information
We process billing details securely through trusted payment providers. We never store complete credit card numbers on our servers.
Learning Progress
We track your participation, quiz scores, and course completions to personalize your experience and issue certificates when you finish programs.
Communication Records
When you contact our support team or participate in live sessions, we keep records to improve our service and resolve any issues you might encounter.
Technical Data
We collect IP addresses, browser types, and device information to ensure our platform works smoothly and to protect against security threats.
Survey Responses
Your feedback through surveys and course evaluations helps us continuously improve our content and delivery methods for all participants.
How We Use Your Information
We use the information we collect to deliver valuable learning experiences and maintain the quality of our webinar platform. Here's how your data helps us serve you better:
Course Delivery
We use your contact information to send webinar access links, schedules, reminder notifications, and downloadable course materials so you never miss a session.
Personalization
Your learning progress helps us recommend relevant courses, suggest additional resources, and tailor content to match your professional development goals.
Platform Improvement
We analyze usage patterns and feedback to identify technical issues, enhance features, and create better learning experiences based on real participant needs.
Customer Support
When you reach out with questions or concerns, we access your account information to provide accurate, helpful assistance and resolve issues quickly.
How We Protect Your Data
Encryption
All data transfers use SSL encryption to protect your information during transmission.
Access Control
Only authorized team members can access personal data, and all access is logged and monitored.
Regular Backups
We maintain secure backups to prevent data loss while keeping backup access strictly controlled.
Security Audits
We regularly review and update our security practices to address emerging threats and vulnerabilities.
Your Rights and Choices
You have control over your personal information. We respect your rights and make it easy for you to manage your data according to your preferences.
Access and Control
- Request a copy of all personal data we hold about you in a readable format
- Update your profile information, contact details, and communication preferences anytime
- Download your learning history, certificates, and course completion records
- Temporarily deactivate your account if you need a break from our programs
Privacy Options
- Request deletion of your account and associated data at any time
- Opt out of marketing emails while continuing to receive essential course communications
- Control which data is shared with instructors during interactive sessions
- Object to automated decision-making or profiling that affects your experience